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What’s the financial impact of unplanned downtime versus the cost of proactive monitoring?
What’s the ROI of outsourcing support versus maintaining an internal team?
How do we provide 24/7 technical support without overburdening in-house IT teams in regions with limited talent pools?
How do we monitor hybrid cloud/on-premises systems in real-time with limited local IT staff?
Empower Your Teams, Delight Your Guests, and Scale Without Limits
Leverage AI-driven ticketing and Caribbean-based technicians to resolve issues in <15 minutes.
Slash internal IT costs with scalable support plans while improving employee productivity.
Hospitality: Bilingual support for staff and guests (English/Spanish).
Finance: Compliance-trained agents for secure troubleshooting (PCI DSS, GDPR).
Example: A Caribbean resort reduced staff downtime during peak season, boosting guest satisfaction scores.
See Threats Before They Strike, Ensure 24/7 Operations, and Save $.
Track networks, servers, and apps even in low-bandwidth regions.
Predictive analytics warn of infrastructure risks (e.g., power surges, ISP failures) 48+ hours before storms.
Example: A Caribbean resort avoided lost revenue during Carnival by resolving a booking system outage in record time.
Uninterrupted Operations, Scalable Growth, and Peace of Mind.
Deploy redundant power backups and geo-distributed servers to withstand hurricanes.
Use AI analytics to optimize waste managemen & Auto-scale cloud resources during tourism peaks.
Example: A Caribbean Resort reduced IT team workload, allowing staff to focus on guest experience innovations.
Example: A Caribbean Financial Services Provider cut infrastructure costs through virtualization and energy-efficient hardware.
Secure, Scalable, and Always-On Operations for Island Nations.
Automatically patch vulnerabilities, restart failed servers, and isolate breaches.
Geo-redundant monitoring nodes in the Caribbeans ensure visibility even during ISP outages.
Example: A Caribean Financial Services provider maintained uptime during Hurricane Elsa with failover to AWS cloud backups.
Defend Every Device, Anywhere—From Caribbean Resorts to Global Offices.
Block ransomware, phishing, and zero-day attacks in real time.
Auto-generate audit trails for GDPR, PCI DSS, and the Barbados Data Protection Act.
Example: A Caribbean resort chain thwarted 150+ phishing attempts monthly, safeguarding guest payment data.
Tecnua transforms IT from a cost center into a growth driver. We optimize technology, processes, and compliance to boost efficiency.
© 2024 Tecnua – Aligning IT with Business Growth & Compliance.
